Résumé

Education:

University of Massachusetts, Amherst, MA 2009
B.S. Resource Economics, Minor: Political Science
Commonwealth College Honors Scholar
Dean’s List, Cum Laude, GPA 3.35

Training/Certification:

GIRO Netplan 2021
REMIX 2019
Health Connector Navigator 2016-2017
SHINE Counselor Training 2016-2017
Certified Application Counselor 2014-2015, 2015-2016
Mass Alliance Campaign Manager Training 2009
EMILY’s List Fundraiser Training 2009

Experience:

Transit Planner 2019 – Current
Pioneer Valley Planning Commission, Springfield, MA

Provide planning assistance to Pioneer Valley Transit Authority (PVTA) on bus routes, safety and security planning, operations and management. Updated compliance documents including the regional Coordinated Transportation Plan – Human Services Transportation Plan and Southern System Customer Survey. Wrote the Public Transportation Agency Safety Plan in conjunction with PVTA staff. Developed new management processes for safety and security. Wrote documents and processes passed by the PVTA Advisory Board and local MPO.

Outreach Coordinator MassRIDES & Safe Routes to School
Massachusetts Department of Transportation 2017 – 2019
AECOM, Boston, MA

Build relationships with businesses, city and town governments, and community organizations to increase the use of sustainable transportation. Provide employers with relevant policies, state incentive programs and transportation options for their own decision making. Developed surveys to determine employee support for specific transportation incentive proposals. Discuss better transportation options with employees. Build relationships with public schools for Safe Routes to School programming. Develop Arrival/Dismissal reports while considering the sensitive nature of the observation and the school administrators viewing the report. Organize observations with city officials, police departments, community groups and schools. Use the observed data to develop appropriate arrival and dismissal policy suggestions. Utilize Salesforce to keep track of progress.

Outreach and Enrollment Coordinator 2013 – 2017
Community Health Center of Franklin County, Greenfield, MA

The Community Health Center of Franklin County is a Federally Qualified Health Center serving an economically and demographically diverse population. Developed yearly press campaigns. Represented the health center at community events and health fairs. Conducted classroom-sized trainings. Sought out cross-training opportunities to better serve clients.

Marketing Assistant/Government Affairs Assistant 2011 – 2012
Regional Economic Models, Inc., Amherst, MA

Developed a government affairs strategy with two consultants. Expanded a list of potential clients and allies from 500 to 2000 in Access and Maximizer CRM databases. Created press releases, HTML bulk emails and PowerPoint presentations for outreach to federal officials and trade associations. Worked with clients to determine procedures for economic impact analysis of public policy changes including mining existing data.

Organizer/Election Day Manager 2010
Mark Falzone Committee for State Representative, Saugus, MA

Managed volunteer tasks including 25 volunteers for a successful primary election and 35 volunteers for a general election. Directed door knocking, phone banking, data entry and strategy on both election days. Used VoteBuilder and Excel to schedule volunteers and track progress. Assisted with print advertising and direct marketing materials.